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  • KANO模型应用详解

    KANO模型应用详解

    KANO模型详解 What：KANO模型是什么 维基百科上对KANO模型的定义如下： The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer pref…
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